Privacy Policy

Last Updated: [DATE]

{{^^location.name^^}} ("we," "us," "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and request services.

1. Information We Collect

When you request an estate cleanout estimate through our website, we collect:

• Your name
• Phone number
• Email address
• Property address and ZIP code
• Property details (size, contents, timeline)

We also collect information automatically through cookies and similar technologies, including your IP address, browser type, and pages visited.

2. How We Use Your Information

We use your information to:

• Provide you with an estate cleanout price estimate
• Contact you by phone, text message, or email regarding your request
• Schedule and perform services
• Improve our website and services
• Comply with legal obligations

3. Communications

By providing your phone number and email address, you consent to receive communications from us via calls, text messages, and emails, including appointment reminders and service updates. These communications may use automated technology. You can opt out of text messages at any time by replying STOP. You can opt out of emails by clicking the unsubscribe link in any email.

For detailed information about our text messaging practices, please see our SMS Terms & Conditions.

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who help us operate our business (e.g., CRM systems, payment processors)
• Legal authorities when required by law

5. Data Security

We use reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of marketing communications

To exercise these rights, contact us at {{^^location.email^^}}.

7. Cookies and Tracking

We use cookies and similar technologies (including Facebook Pixel) to analyze website traffic and improve user experience. You can disable cookies in your browser settings, but some features of our website may not function properly.

8. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

{{^^location.name^^}}
{{^^location.address^^}}
Email: {{^^location.email^^}}
Phone: {{^^Location.phone^^}}